SHIPPING POLICY DISCLAIMER
Upon acceptance of orders, 7GoTech will make every effort to process them within the stated time frame. However, unforeseeable events such as severe weather, crises, or other situations beyond our control may affect this process.
We aim to dispatch the majority of orders on the same day. Our dispatch and delivery timescales are detailed on specific product pages. Please note that couriers may experience delays or backlogs, and 7GoTech cannot be held liable for such shipping delays.
To ensure the security of purchases, 7GoTech may need to contact customers to validate orders, which could result in delays.
SHIPPING METHODS
We offer international shipping and local delivery from overseas warehouses.
The delivery times are as follows:
Ship From | Processing Time | Shipping Time | Shipping Fee |
|---|---|---|---|
| USA | 2 Business Days | 7-12 Days | Free |
| Canada | 2 Business Days | 7-12 Days | Calculated at checkout based on the delivery address. |
| EU & UK | 2 Business Days | 25-45 Days | Calculated at checkout based on the delivery address. |
Delivery Time = Processing Time + Shipping Time
The above is the delivery time of overseas warehouses, and the principle of delivery is to deliver goods from the nearest warehouse.
If there is no goods in the overseas warehouse, it needs to be shipped from the factory, and the delivery time is 60 days.
CUSTOM DUTIES
All customs, duties, and taxes are the responsibility of the customer, governed by the laws of their state or country. A bill including these fees may be sent to you. 7GoTech does not cover these additional charges. Thank you for understanding!
Unfortunately, as a small business, we cannot control these fees. We aim to communicate this clearly before your order leaves our facility.
7GoTech is not liable for any tax applicable to the items ordered by our customers through 7GoTech.com.
The exact valuation of the taxes depends on your local tax policy. For more information, please contact your local customs authority.
If the order being delivered is not accepted for any reason, or the customer refuses to clear the customs fees, the customs officer may destroy the item or return it to us. In such cases, all expenses, including shipping and taxes, will be the sole responsibility of the customer.
PROCESSING TIME
We strive to process all orders placed on our website within 1 to 2 business days. Orders placed Monday to Friday (9:00 AM – 1:00 PM) will begin processing the same day. Orders placed after this cut-off time will start processing the next business day. Please note that no orders are processed or shipped on weekends.
PRE-ORDERS
Pre-orders are advance purchases for products scheduled to be shipped at a future date. Pre-ordering ensures that an item will not sell out before it arrives at our warehouse.
Each pre-order item will display an estimated shipping date on the product page.
When will my pre-order ship?
Pre-order items will be dispatched within two working days of their availability. However, if your order includes a pre-order item, the entire order will be held and dispatched together.
What causes delays?
In rare cases, delays may occur due to events outside our control. If a delay happens, our Customer Support Team will contact you promptly.
Can I cancel a pre-order?
Yes, you can cancel your pre-order. However, we kindly ask that you only pre-order if you are confident in your purchase decision, as your reservation may prevent other customers from ordering. If circumstances change, please contact our support team at info@7gotech.com before the pre-order ships.
DISCLAIMER
Different countries have varying regulations regarding the legality and use of Fat Ebike, Electric Motorcycle, Accessories. Some countries permit their use on public roads as legal transportation, while others may restrict their use to specific areas or consider them illegal vehicles.
It is the customer’s full responsibility to ensure that their Fat Ebike, Electric Motorcycle, Accessories is used in compliance with all local and national laws.
By purchasing from 7GoTech.com, the customer accepts and assumes all risks and liabilities associated with using an electric motorcycle or any other products purchased from 7GoTech.com.